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A+ Communication: How to Communicate and Reach the Widest Pool of Customers
A+ Communication: How to Communicate and Reach the Widest Pool of Customers When communication is done well it’s seamless, yet when it’s done poorly, you know. And everyone else knows. This session is designed to take your communication to the next level, with a focus on effective communication with people with disability. We look at a largely untapped consumer market who have money to spend but want a great customer experience, just like you. This session goes deeper to explore greater…
Find out more »Connecting Your Marketing and Your Market
Connecting Your Marketing and Your Market How much do you have to spend on marketing your business? Probably not as much as you’d like, right? So, when you have to make every dollar count, you’ll want to know that your marketing efforts are reaching the people who are going to be buying what you’re selling. In this session, Chatterbox Marketing will help you think ‘customer first’ and understand the ways you can reach your customers through print, outdoor, social media…
Find out more »A+ Workforce – Retaining your Current Talent and Making your Next Recruitment Decision.
A+ Workforce – Retaining your Current Talent and Making your Next Recruitment Decision. There is a lot of talk around the skillsets of the future – perseverance, resilience, creative problem solving and empathy – yet when we think about innovation, disability is not the first thing to come to mind. This interactive session will delve into practical business strategies, from identifying resourcing gaps within your business (no matter how small your business is), recruitment, interviewing, hiring and keeping your valued…
Find out more »Email Marketing – 5 Things You Should be Doing Now
Email Marketing - 5 Things You Should be Doing Now If you’re looking for a direct way to reach and interact with your audience, email marketing is key. Social media and search terms definitely deliver, however, add emails to this mix and you have yourself a winning combination. Mel will take you through 5 essential hacks that you should be employing NOW when it comes to your email marketing. Presentor: Mel Stewart, Hyper Social With more than 10 years of…
Find out more »Internationally Ready Workshop
Are you Internationally Ready? As we continue to watch the success of Avalon Airports international airport, it's time to start thinking seriously about the international market. TGGB has teamed up with Tourism Australia, Visit Victoria, Go Beyond Melbourne and the Australian Tourism Export Council to provide you with expert insights on how to capitalise on this market. For more information, the agenda and speaker list click here. Date: Tuesday, 4 June 2019 Time: 9:00am - 4:30pm Venue: Higher Mark, GMHBA Stadium…
Find out more »A+ Accessibility – Practical, Low-Cost Steps to Become More Welcoming
A+ Accessibility – Practical, Low-Cost Steps to Become More Welcoming This session will focus on practical steps to increase the accessibility of your workplace and business. The session will explore different types of accessibility your business should be considering to increase its reach (hint: it’s more than a ramp) and practical examples that you can act on immediately after the session. Delivered by a person with disability, this session provides specialist expertise and a real-life perspective of why good access…
Find out more »Your Business Reputation Matters
Your Business Reputation Matters! Learn how to transform your business with positive reviews, collect customer feedback to improve your business and clients experience, how to deal with customer reviews, boosting your rankings and how to use your excellent reputation as a marketing tool. Presenter: Jurgen Strauss – Innovabiz As the host of the InnovaBuzz innovation podcast, Jürgen has interviewed entrepreneurs from all around the world. He is also a mentor for the largest global community of website and digital marketing…
Find out more »Get Back an Hour in Everyday
Get Back an Hour in Everyday Tackling the barriers to peak productivity is a fun, interactive, classroom-style workshop, with Les Watson, where you will learn: The secret to making productivity easy The simple keys to having more time and energy How to get more done in the time you have A system for prioritising goals and tasks Techniques to deal with interruptions, indecision, procrastination and overload How to get over procrastination To get out of your comfortzZone and get organised…
Find out more »Disability 101
Disability 101 – Practical low cost steps to increase the disability awareness and confidence of your workplace and business. You will take away from this session: An understanding of the definition and diversity of disability Flexible approaches to creating a welcoming and inclusive environment for people with disability An opportunity to check your attitude and etiquette when communicating with people with disability Practical ways to help your business create an engaging customer service approach This session is designed for business…
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